Products & General Queries
1. What products does My Lock offer?
My Lock offers a wide range of door hardware and security solutions including:
- Smart locks
- Mortice handles
- Rim locks
- Bedroom locks
- Cabinet & drawer locks
These products are suitable for both residential and commercial use.
2. Are your locks suitable for Indian doors?
Yes, most locks available on Upayas are designed to fit standard Indian door sizes and structures, especially mortice and cylindrical lock systems commonly used in homes and apartments.
3. How do I choose the right lock for my door?
You should consider:
- Door type (wooden, metal, glass)
- Door thickness
- Security level required
- Usage (main door, bedroom, office, etc.)
If unsure, our team can guide you to select the best product.
Installation & Services
4. Do you provide installation services?
Yes, My Lock provides professional installation services for selected products, especially smart locks and premium hardware.
5. Can I install the lock myself?
Some basic locks can be installed easily. However, for smart locks or mortice systems, professional installation is recommended for proper alignment and security.
6. How long does installation take?
- Basic locks: 20–40 minutes
- Smart locks: 45–90 minutes
Time may vary depending on door type and complexity.
Smart Lock FAQs
7. What is a smart lock?
A smart lock is a digital locking system that allows access using:
- Fingerprint
- PIN code
- RFID card
- Mobile app
It eliminates the need for traditional keys.
8. Are smart locks safe?
Yes, smart locks use advanced encryption and multiple authentication methods, making them highly secure when purchased from trusted brands.
9. Do smart locks work during power cuts?
- Yes, most smart locks run on batteries and continue to function even during power outages.
